StayScreen Guest tablet software
Frequently asked questions

Answers to the questions most hosts ask before they move forward.

Review pricing, setup, deployment, renewal, and management questions so you can evaluate StayScreen with a clear picture of how it works for your property.

What is included with the StayScreen tablet package?

Each $295 StayScreen package includes a configured tablet, a stand, delivery to your property, and the first 6 months of software. After that, software access continues at $15 per month or $150 per year.

  • The StayScreen software runs on an Android tablet.
  • StayScreen is built around the TCL Tab 10 Gen 4, our standard tablet included with every package.
  • Specs: 10.1" FHD display, 128GB storage, octa-core processor.
  • The tablet comes preinstalled and locked to the StayScreen software. If you ever want to stop using it as a StayScreen tablet, we can reset it by request so it works as a standard Android tablet.
How quickly can I get a property live?
After purchase, you provide your property details, we prepare the tablet, and it arrives ready to deploy. Your team can then load property content, pair the device, and put the guest experience in place without a complicated setup process.
Can I see the guest experience before I buy?

Yes. You can explore the live preview and interactive demo property anytime — no signup required. It lets you experience StayScreen as a guest, including check-in, property information, local recommendations, in-stay information, and checkout guidance. Just select Tablet Experience from the menu at the top of the page.

Want to see how StayScreen would work for your own property? Sign up for the software-only plan and start a 30-day free trial — no tablet purchase required. You'll get full access to the StayScreen management software and can customize a simulated tablet with your own property information, giving you a chance to experience the full setup before purchasing a tablet.

What happens after the first 6 months?
After the 6 months included with your tablet purchase, software access is $15 per property per month, or $150 per property per year if you pay in advance. No tiers, no volume discounts — the math is always straightforward. Pay annually and you get 2 months free per property.
Will this work for multiple properties?
Yes. Each property gets its own tablet ($295, one-time) and its own software line at $15 per month or $150 per year.
What does the guest actually see on the tablet?
Guests see a branded in-home experience with welcome messaging, Wi-Fi details, house information, local recommendations, weather, custom pages, and checkout guidance that changes based on the timing of the stay.
Can I customize the content for each property?
Yes. Each property can have its own pages, shortcuts, slider content, checkout instructions, recommendations, and guest-session timing so the tablet experience matches the home.
Can StayScreen show different content based on the situation?
Yes. StayScreen can present different content by stay phase, and custom slider pages can be triggered by conditions such as hot, cold, rainy, or sunny weather. Broadcasts can also override the current screen when you need to push urgent or general information.
Do I need technical staff to manage it?
No. StayScreen is designed for property managers and operators, not in-house developers. The admin tools are built to let your team update content, manage guest timing, and maintain each property without a complicated technical workflow.
Can I update content after the tablet is deployed?
Yes. You can update property content, guest messaging, pages, slider content, and settings from the admin side after deployment without replacing the tablet or rebuilding the experience.
How do guests move through the experience?
Guests can use the home screen, shortcut bar, and menu to move through the tablet naturally. Welcome and checkout overlays can also appear automatically at the right point in the stay to guide the most important moments.
Can StayScreen help encourage repeat bookings?
Yes. You can use custom pages and checkout messaging to invite guests to return, promote direct-booking opportunities, or reinforce the brand experience at the end of the stay.
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