Frequently asked questions

Answers to the questions most hosts ask before they move forward.

Review pricing, setup, deployment, renewal, and management questions so you can evaluate StayScreen with a clear picture of how it works for your property.

What is included with the StayScreen tablet package?

Each StayScreen tablet costs $295 and includes the hardware, setup, delivery ready to deploy, and the first year of software for one property.

How quickly can I get a property live?

After purchase, you provide your property details, we prepare the tablet, and it arrives ready to deploy. Your team can then load property content, pair the device, and put the guest experience in place without a complicated setup process.

Can I see the guest experience before I buy?

Yes. You can explore live preview views and the interactive demo property to see how StayScreen handles check-in, the in-stay experience, recommendations, house information, and checkout guidance.

What happens after the first year?

After the included first year, software renews based on your portfolio size: $10 per month for 1 property, $18 per month for up to 3 properties, or $50 per month for up to 10 properties. Annual billing is discounted to the equivalent of 10 months.

Will this work for multiple properties?

Yes. StayScreen is built for single-property operators and growing portfolios. Renewal pricing scales for 1, 3, or 10 properties, and the admin tools support property-specific content, devices, and settings.

What does the guest actually see on the tablet?

Guests see a branded in-home experience with welcome messaging, Wi-Fi details, house information, local recommendations, weather, custom pages, and checkout guidance that changes based on the timing of the stay.

Can I customize the content for each property?

Yes. Each property can have its own pages, shortcuts, slider content, checkout instructions, recommendations, and guest-session timing so the tablet experience matches the home.

Can StayScreen show different content based on the situation?

Yes. StayScreen can present different content by stay phase, and custom slider pages can be triggered by conditions such as hot, cold, rainy, or sunny weather. Broadcasts can also override the current screen when you need to push urgent or general information.

Do I need technical staff to manage it?

No. StayScreen is designed for property managers and operators, not in-house developers. The admin tools are built to let your team update content, manage guest timing, and maintain each property without a complicated technical workflow.

Can I update content after the tablet is deployed?

Yes. You can update property content, guest messaging, pages, slider content, and settings from the admin side after deployment without replacing the tablet or rebuilding the experience.

How do guests move through the experience?

Guests can use the home screen, shortcut bar, and menu to move through the tablet naturally. Welcome and checkout overlays can also appear automatically at the right point in the stay to guide the most important moments.

Can StayScreen help encourage repeat bookings?

Yes. You can use custom pages and checkout messaging to invite guests to return, promote direct-booking opportunities, or reinforce the brand experience at the end of the stay.