These Terms of Service (“Terms”) govern your access to and use of the StayScreen platform, including the tablet hardware, the admin dashboard, and all associated services (collectively, “the Service”), operated by LeftBrainLogic, LLC (“LeftBrainLogic,” “we,” “us,” or “our”). By purchasing a StayScreen tablet or creating an account, you agree to be bound by these Terms. If you do not agree, do not use the Service.
You must be at least 18 years old and have the legal authority to enter into contracts on behalf of any business you represent. By using the Service, you represent that you meet these requirements.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at [email protected] if you believe your account has been compromised. You may not share account credentials with third parties outside your organization or transfer your account to another party without our written consent.
Account setup and certain security features require a phone number capable of receiving text messages. By authorizing verification texts, you agree that StayScreen may send transactional text messages for account setup, verification, login, password reset, and security purposes. Message and data rates may apply, and you are responsible for any carrier charges. You may revoke consent to receive verification texts by contacting [email protected], but doing so may limit your ability to use features that require phone verification.
Each StayScreen tablet is sold at the listed per-tablet price, which includes the hardware, initial configuration, and the first full year of software access. Payment is due in full at the time of purchase. All sales are final; we do not offer refunds except as described below.
After the first year, continued software access requires a recurring subscription. The applicable tier and rate are determined by the number of active properties in your account at the time of renewal. You will receive advance notice before each renewal. Subscriptions renew automatically unless you cancel before the renewal date. You authorize us to charge the payment method on file for each renewal period.
We will notify you of any price changes at least 30 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the new pricing.
Tablet hardware purchases are non-refundable once shipped, except in cases where the hardware arrives defective or is not as described. If you receive a defective unit, contact [email protected] within 14 days of delivery and we will arrange a replacement or refund at our discretion. Subscription fees paid for a period already in progress are non-refundable.
You agree to use the Service only for lawful purposes and in compliance with these Terms. You may not:
You retain ownership of all content you enter into the platform (house rules, local recommendations, property information, etc.). By entering content, you grant LeftBrainLogic a limited, non-exclusive license to store, display, and transmit that content as necessary to operate the Service. You are solely responsible for ensuring that content you enter complies with applicable laws and does not infringe on third-party rights.
All software, design, trademarks, and other intellectual property comprising the StayScreen platform are owned by LeftBrainLogic, LLC or its licensors. Nothing in these Terms transfers any ownership of that property to you. You receive only the limited right to use the Service as described herein.
We will use commercially reasonable efforts to keep the Service available and to provide email support during normal business hours. We do not guarantee uninterrupted access and are not liable for outages caused by factors outside our reasonable control, including internet infrastructure failures, power outages, or third-party service disruptions.
To the maximum extent permitted by law, LeftBrainLogic’s total liability to you for any claim arising out of or related to the Service is limited to the amount you paid us in the 12 months preceding the claim. In no event will we be liable for indirect, incidental, consequential, special, or punitive damages, including lost profits, even if we have been advised of the possibility of such damages.
The Service is provided “as is” and “as available” without warranty of any kind. We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.
You may cancel your subscription at any time through your account dashboard or by contacting support. Cancellation takes effect at the end of the current billing period. We may suspend or terminate your account immediately if you materially breach these Terms, with or without notice. Upon termination, your access to the admin dashboard ends; tablet hardware already delivered remains yours, but the software will cease to function at the end of the applicable period.
These Terms are governed by the laws of the United States and the state in which LeftBrainLogic, LLC is registered, without regard to conflict-of-law principles. Any dispute arising under these Terms that cannot be resolved informally will be submitted to binding arbitration under the rules of a recognized arbitration body, conducted in English. You waive any right to participate in a class action lawsuit or class-wide arbitration.
We may update these Terms from time to time. When we make material changes, we will notify account holders by email at least 14 days before the updated Terms take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.
Questions about these Terms should be directed to:
LeftBrainLogic, LLC
Attn: Legal
[email protected]